What is your approach to conflict resolution?
Wolf: Every situation is unique; there is no blue print. But there are two worlds that I draw from. The first is the rational school of thought to conflict resolution, which deals with what people's interests are, how to ask questions and craft dialogue around core issues. The other is related to the worlds of transcendence or spiritual transformation. My experience is that there are often moments of transformation in a room and rational models are very bad at thinking about how and why this happens. So in recent years, I have been working with people from different spiritual traditions to learn how they deal with concepts such as anger, conflict and transformation, because they have been thinking about it for a lot longer than the West has.
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2658
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